Privacy Policy for KompetencePartneren

KompetencePartneren is committed to protecting the privacy of our users and clients. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform, services, and website.

Information We Collect

We collect information that you provide directly to us. This may include personal data such as your name, email address, phone number, company affiliation, and payment information when you register for our training programs, workshops, or services, subscribe to newsletters, or contact us.

We also automatically collect certain information when you visit our site or use our online platform. This usage data may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how users interact with our service and improve their experience.

How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our services.

To process your registration for training programs and workshops.

To process transactions and send you related information, including confirmations and invoices.

To communicate with you, respond to your inquiries, and provide customer support.

To send you updates, newsletters, and marketing or promotional materials that may be of interest to you (where you have consented or it is otherwise permitted by law).

To monitor and analyze trends, usage, and activities in connection with our site and services.

To improve our site, products, and services.

To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of others.

Legal Basis for Processing Personal Data

We process your personal data based on several legal grounds:

Your consent: Where you have given us clear consent for specific processing purposes.

Performance of a contract: Where processing is necessary for the performance of a contract with you (e.g., providing a training service you have purchased) or to take steps at your request before entering into such a contract.

Compliance with a legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Sharing Your Information

We may share your information with third parties only in specific circumstances:

With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.

For legal reasons, such as to comply with a legal obligation, enforce our policies, respond to legal proceedings, or protect against legal liability.

In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Security

We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and other relevant laws, you have certain rights regarding your personal data:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent – Where the legal basis for processing is consent, you have the right to withdraw your consent at any time.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

KompetencePartneren is the data controller for your personal data. If you have any questions about this privacy policy or our data practices, or if you wish to exercise your data rights, please contact us at:

KompetencePartneren

58 Østerbrogade, 3rd Floor

2100 Copenhagen, Capital Region of Denmark

Denmark